Case Study 3

Helen's story

Helen lives at home. Due to incapacity she is having difficulty paying her household bills on time and debts are building up. Helen’s close friend, Charlie, applied to access the necessary funds in her bank account so that he could ensure that Helen’s bills were paid and to settle the outstanding debts.

We authorised enough funds from the bank account to pay the mortgage, gas, electricity, telephone, council tax, clothing, food and household items. A one-off lump sum was also authorised from her funds so that Charlie could ensure that the outstanding bills were paid.