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the relevant information, the end user needs to have the certificate of registration in front, . Please provide as much personal information as possible about the person who is the subject, and public holidays.While we aim to process individual search requests within five working days
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A scheme was launched to refund those who may have paid more than they should for applying to register powers of attorney in England and Wales. A similar refund scheme is not required for Scotland. The law relating to powers of attorney in Scotland is entirely separate; the fees charged in Scotland are assessed every three years and are currently £77, in total, for registration of a welfare and financial power of attorney. This fee will increase to £79 on 1 April 2019. If you have applied
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Earlier this year we added a new check to our registration process to ensure that we have due jurisdiction to deal with a power of attorney (PoA) submitted for registration. Please note that from 2 June 2020 the EPOAR facility will be updated to include four statements below: The granter lives in Scotland The granter has property in Scotland (e.g. a house, bank account etc.) The granter does not normally live in Scotland and it is a matter of urgency to submit the PoA for registration
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Due to a heating failure, OPG staff are prevented from working at our office today (Tuesday). Where possible, staff have been redeployed to work from home, however this does mean that it may take a bit longer to get through to speak to a member of staff by telephone.
We are sorry for any inconvenience caused to our customers as a consequence of this. It is hoped that a normal service will resume tomorrow
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The fault with our electronic registration facility, known as EPOAR has now been resolved.
EPOAR has now been updated with all cases processed by us from 13 October 2017 onwards and Certificates of Registration are now available for downloading.
All submissions paid for or paid by transfer in EPOAR from 13 October 2017 have now been transferred over to us and will be processed in due course.
We offer our apologies for any inconvenience caused
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Due to recent strike action at the local Royal Mail office there will be a delay in us receiving and dealing with postal enquiries/applications. Customers may also experience a delay in receiving correspondence that was processed between 1st – 4th September. We are sorry for any inconvenience this may cause.
For any urgent matters, please email your enquiry to: OPG@scotcourts.gov.uk
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Our lift is likely to be out of order for some time. If you are visiting the office and have difficulty with stairs, please either telephone the office in advance on 01324 678300 and we will arrange to see you on the ground floor. Alternatively on arrival press the bell next to the lift and a member of staff will come down to see you We apologise for any inconvenience caused
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We are experiencing technical difficulties with the software we use for scanning powers of attorney and other procedural documentation. This means that documentation received from 5th October is waiting to be scanned. If there is a need for us to expedite the registration of a power of attorney sent in the past week please your request e-mail POA-INV@scotcourts.gov.uk to let us know.
We are working with our suppliers to remedy this situation and apologise for any inconvenience caused
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In January 2025 we explained that two advisory emails would be sent to the sender when a PoA failed to meet the registration criteria. We are pleased to advise that normal service will resume from 31st March 2025 whereby senders will receive a single explanatory email when a PoA, submitted via EPOAR, cannot be registered. We apologise for any inconvenience caused by the temporary change to service
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records. We suggest that you set up a folder to keep all of the information about your authority, circumstances change. This also includes any changes to addresses