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  1. EPOAR website - Downtime Notification (24th November), Please note that due to planned maintenance the EPOAR website will be unavailable between 6pm on 23rd November and 6pm on 24th November 2020
  2. EPOAR refunds .. from 6th May 2019, From Monday 6 May 2019, refunds for submissions that are rejected or withdrawn on EPOAR will be processed automatically by us within 5 working days and there is no requirement to submit a request. The exception to this is when 'Pay by Transfer' should have been used, but wasn't – if this is the case, please email opgfinance@scotcourts.gov.uk to request a refund
  3. Additional charges on EPOAR credit card payments, It has come to our attention that some customers are being charged an additional charge by their credit card supplier, when they are making EPOAR payments. If you are affected by this, please contact your credit card supplier in the first instance, to establish what the charge relates to. We are also investigating the situation, and will post an update here when these investigations have concluded
  4. Expedited PoA registration service – EPOAR submissions, We offer an expedited registration service for PoAs that need to be processed urgently. If an EPOAR submission is to be expedited, you must complete the full process including paying the fee before requesting the PoA is considered for expedited processing. All requests for expedited processing, to be emailed to OPG@scotcourts.gov.uk along with the reason why the case should be prioritised and processed before others currently in the queue. You should receive a response advising whether
  5. Attention EPOAR users - revoking a PoA and putting another PoA in place, When revoking a PoA and opting to use EPOAR to submit a fresh PoA, EPOAR users are reminded of the following steps to ensure swift processing: Submit the PoA via EPOAR Pay the registration fee Email opg@scotcourts.gov.uk to advise that a PoA currently exists We ask that EPOAR users ensure that they are familiar with this process. If the above steps are followed it will help avoid, before the new PoA is registered. It should also be noted that if the new EPOAR PoA
  6. Attention EPOAR users - revoking a PoA and putting another PoA in place, When revoking a PoA and opting to use EPOAR to submit a fresh PoA, EPOAR users are reminded of the following steps to ensure swift processing: Submit the PoA via EPOAR Pay the registration fee Email opg@scotcourts.gov.uk to advise that a PoA currently exists and that a revocation notice has been submitted to be worked along with the new PoA. We ask that EPOAR users ensure that they are familiar with this process. By following these steps the granter can be assured
  7. EPOAR - New jurisdiction section from 2 June 2020, Earlier this year we added a new check to our registration process to ensure that we have due jurisdiction to deal with a power of attorney (PoA) submitted for registration. Please note that from 2 June 2020 the EPOAR facility will be updated to include four statements below: The granter lives in Scotland The granter has property in Scotland (e.g. a house, bank account etc.) The granter, to be identified to allow an EPOAR application to progress. This now brings EPOAR in line
  8. Updated attorney declaration form – EPOAR submissions
  9. as EPOAR (Electronic Power of Attorney Registration). After registration we provide a certificate, on file. The certificate issued for electronic registrations submitted via the EPOAR facility look, 2007. EPOAR – On-line Verification Anyone presented with an EPOAR certificate can go on-line and verify the detail should they wish to do so. The address is: https :// epoar.publicguardian
  10. service, EPOAR enquiries and amendments.Current processing timesExpedited registration service 01324, webpage Systems enquiriesTechnical issues in setting up EPOAR 01324 678300 and press option 5 epoar@scotcourts.gov.uk Access to funds scheme enquiriesGeneral application and case related enquires 01324