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The office will be closed on 22 November for staff training. Business will resume on 23 November at 9am.
Apologies are offered for any inconvenience caused
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Please note that the office will be closed on Monday 7 August 2023 for the local holiday. We are sorry for any inconvenience this may cause
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The office will be closed on Monday 5 May 2025 for the bank holiday. We apologise for any inconvenience this may cause
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If you are writing to inform us that a granter or attorney has died please note we can accept a copy of the original death certificate. As copies are sufficient there is no need to send us the original. Solicitors may notify us in writing and do not need to provide a copy of the death certificate. However please ensure that you provide the key details including the date of death
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25 members of staff work solely on processing PoAs and PoA related work. The following information is provided to highlight the volumes we are dealt with. Here’s what January 2017 looked like: Received in January 17 Processed in January 17 *Processed mail includes revocation notices, amendments, change or address, death of granter/attorney etc
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We have drafted the following series of leaflets to help raise awareness of the key AWI procedures for staff working in the financial services sector. Powers of Attorney Access to Funds Scheme Guardianship Orders Investigation service
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processing queue instead of being processed within 5 days
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% 77% 92% 48% 78% Figures include requests received both verbally and in writing. Most written requests are included in the generality of the covering letter received when the document
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% achieved 52% 57% 40% 63% 46% 69% 64% 73% 51% 64% 33% 56% 57% Figures include requests received both verbally and in writing. Most written requests are included in the generality
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include requests received both verbally and in writing. Most written requests are included