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EPOAR - fault resolved, The fault with our electronic registration facility, known as EPOAR has now been resolved.
EPOAR has now been updated with all cases processed by us from 13 October 2017 onwards and Certificates of Registration are now available for downloading.
All submissions paid for or paid by transfer in EPOAR from 13 October 2017 have now been transferred over to us and will be processed in due course.
We offer our apologies for any inconvenience caused
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Attention EPOAR users, Please note that there is an issue accessing and using EPOAR. This has been reported to our supplier and we hope to provide an update on the position soon. We apologise for any inconvenience this may cause
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EPOAR expedite requests, Search EPOAR, of a PoA. If you wish to use the EPOAR expedited service please ensure you follow the steps below: Submit the PoA via EPOAR Pay the registration fee Email your application form to expedite the PoA to opg@scotcourts.gov.uk When using EPOAR please email expedite requests only when
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EPOAR – current fault, There is a fault with our electronic registration facility, known as EPOAR. This has been escalated to our IT team to investigate. We are unable to give further information at the moment, to continue submit powers of attorney via the EPOAR system meantime. We are continuing to work on EPOAR cases, registered. Unfortunately, the certificate although generated is not currently accessible via EPOAR, already submitted a power of attorney via EPOAR and registration needs to be expedited, please resubmit
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EPOAR submission criteria to resume, Following the Covid-19 pandemic we relaxed the standards around submission accuracy for power of attorneys (PoA) submitted via the EPOAR portal. This resulted in additional work for staff but ensured, are: Entering ALL TEXT IN CAPITAL LETTERS should not be used in EPOAR. The following examples, will proceed to authorise the application and specified copies will not be issued. Section 3.5 of the EPOAR terms and conditions state that the agent will ensure the data input on the EPOAR system is accurate
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FAO: EPOAR users, EPOAR users - we kindly ask that Extra care is taken when inputting the granter and attorney details. Please note that the details you input will appear on the certificate of registration. You check that the submission has not already been sent to us by a colleague. We ask this as there has been an increase in the number of duplicate submissions being sent by different people in firms. Your assistance with the above is appreciated
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EPOAR – paper copies to stop, If using the EPOAR facility please note that from 21 November 2016 we will not issue paper copies of registered PoA documents to granters and specified persons.
All copies will be sent out electronically by email. If no email address is available the sender’s email address must be supplied instead, meaning they will be required to provide the copy to a granter or specified person. This copy will not need to be certified as it is for information purposes only
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EPOAR website unexpected error resolved, The issue with the EPOAR website showing an unexpected error when any action is attempted has now been resolved. We apologise for any inconvenience this may have caused
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EPOAR black bar issue and fix, After an update of the EPOAR website, there is an issue with information being obscured by the black bar at the bottom of the page. In order to correct this; log on to EPOAR then press Ctrl + F5 on your keyboard. This will refresh your web browser's cache. After this, you should be able to scroll down and see the full information. (You should only need to do this once per machine/web browser)
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Normal service to resume for EPOAR notifications, In January 2025 we explained that two advisory emails would be sent to the sender when a PoA failed to meet the registration criteria. We are pleased to advise that normal service will resume from 31st March 2025 whereby senders will receive a single explanatory email when a PoA, submitted via EPOAR, cannot be registered. We apologise for any inconvenience caused by the temporary change to service