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  1. Earlier this week we advised our customers that we would be working on critical work only, and we asked that urgent enquiries be made via email, clearly marked as “URGENT” with an explanation for the urgency. Since that update, we have experienced an exponential increase in the number of requests for work to be processed urgently. This coupled with a further reduction in the number of staff, climate, offering a temporary measure while a non-urgent PoA is waiting to be processed. Help us help you
  2. Further to our announcement on 29 September 2021 Remuneration awards to include VAT advising that Professional Financial Guardians should no longer claim VAT, in addition to the sum of remuneration awarded, PLEASE NOTE this office has decided to suspend this direction/guidance with immediate effect. This suspension will allow for a further review of the legal position and further consultation, if required. Apologies for any inconvenience caused. We will revert with a full and final decision
  3. have since expired with no renewal Attorney did not provide clothing or personal allowance for her, or provision of clothing Registers of Scotland confirmed adult owns heritable property Adult's bank confirmed that adult's accounts have all been closed and he currently does not have a bank account
  4. Here's a note of our opening times for New Year: 31 Dec - 9am to 3pm 01 Jan - closed 02 Jan - closed 03 Jan - 9am to 5pm 04 Jan - 9am to 5pm
  5. decisions together and separately your PoA must state this clearly. Your legal adviser will be able, etc. Therefore your intentions/instructions need to be clear regarding who is appointed, the type
  6. subscription, mobile phone top-up, video games, clothing, cinema trips, pocket money
  7. course which outlines the scheme rules and demonstrates how to meet the ‘clean standard’ when, this work and submit the accounts also attend the training. It will ensure clean accounts, will help you meet and maintain the clean standard, and your continued membership of the scheme
  8. notice which clearly states what your intentions are and what you wish to cancel / revoke. Please, . Revocation notices contained in a new PoA If a new PoA contains a clause cancelling / revoking a PoA
  9. refunds This might include shop returns, goods, clothes, utility refunds, council tax etc. looking, Statement of account from care home. Also include the personal allowance statement so it’s clear
  10. Here's a note of our opening times over the Christmas and New Year period: 23 Dec 9am – 5pm 24 Dec 9am - 12pm 25 Dec closed 26 Dec closed 27 Dec 9am - 5pm 30 Dec 9am – 5pm 31 Dec 9am – 5pm 01 Jan closed 02 Jan closed 03 Jan 9am – 5pm