About us

Who we are

We are part of the Scottish Courts and Tribunals Service and were established in April 2001 following the passing of the Adults with Incapacity (Scotland) Act. We are based in Falkirk, with a national remit covering all of Scotland.

Our current management team comprises Fiona Brown, Public Guardian; Debra Allison (Special Projects Deputy Public Guardian), Danielle Rose (Deputy Public Guardian) and Susan Millar (Interim Deputy Public Guardian).

Danielle and Susan are largely responsible for the operational and support teams. Debra has responsibility for Special Projects and the Systems Team.  We currently have 105 members of staff.

Our operational budget for 2022-2023 is £3,950,223.00. This total figure incorporates both staff costs £3,646,975.00 (such as salaries, pensions etc.) and non-staff costs £303,248.00 (stationery, postage, printing, etc.)

Our mission statement

We are an evolving, customer centred and inclusive organisation committed to protecting and safeguarding the property and finances belonging to incapable adults living in Scotland.

Our story so far

We were established in April 2001, when the Adults with Incapacity (Scotland) Act 2000 was enacted. Since then we have learned, evolved and built up expertise which has helped inform our practice and made us become better at what we do. 

We are a forward looking organisation continually seeking to improve and develop our services. Engagement with key partners and customers is fundamental in helping us achieve this.

Our dedicated, skilled and knowledgeable workforce will continue to help us deliver a high quality customer-centred service to protect and safeguard adults with incapacity. Our customer charter outlines the levels of service to expect from us. Customers who are not satisfied with the service we have provided can give us feedback using our feedback form. We can also accept complaints, general feedback or compliments by phone, letter or email.

Our plans for the future

We are currently reviewing our structures, practices and procedures to ensure that we are able to meet the demands made on our services both now and in the future.