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| April 2011 - March 2012 | ||||||||||||||||||||
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| Our target is to commence 100% of investigation inquiries within 2 working days of concern being lodged | ||||||||||||||||||||
| April | May | June | July | August | September | October | November | December | January | February | March | TOTAL | ||||||||
| No. Received | 23 | 16 | 12 | 13 | 10 | 14 | 7 | 18 | 5 | 118 | ||||||||||
| No. Commenced to Target | 23 | 16 | 12 | 13 | 10 | 14 | 7 | 18 | 5 | 118 | ||||||||||
| Actual % Achieved | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||||||